No Disk

My console wont recognize ANY disk! No joy from MS,can any help?It worked last night,but not now.wtf?

 

 

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Last updated July 4, 2018 Views 2 Applies to:

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Hi Diz,

Is your console configured in energy saving mode or instant-on. You can check this in the Settings->Power & startup menu. Check the Power mode setting. If it is set to Instant-On, change it to Energy-saving, turn off the console (wait for the white light on the console to turn off completely), then power on the console. You will know that you are in energy-saving mode if you get the green Xbox One screen during boot up.

Give that a try and let us know if problem has been resolved.

Cheers!

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I am having the same problem and I tried this. It did nothing for me.

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What configuration is the console in? If it's vertical, as was supported by 360, then it needs to be horizontal. Xbox One won't work properly when on its end.

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My xbox one had the same issue the other week, I have the extended warranty so I marched straight to my local game store and when they tried the disk was ejected straight away. I have the same issue again now so I am tryint to just leave it for like 10 minutes with no power going to it. Try this it might help I will post back shortly with results

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Update on the issue, turning the power off at the wall for 10 minutes didnt do a thing. Looks like im walking it back to game. AGAIN!

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my xbox won't play no CD's it will say unreadable clean with a soft cloth then i put my CD in a different game console it work

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i bought my xbox one this week, yesterday my first game arrived ..but the xbox says put in a xbox one game or dvd or blueray i tried everything but nothing works...also it seems that the cd doesnt go all the way in. so i have a 500 euro machine standing in my living room..and no descent support t find.. i am so frustrated right now

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Is it standing on one end (like a 360 supports) or is it sitting horizontal? Make sure it's horizontal because Xbox One doesn't support standing on one end. The symptom is that the DVD won't read. This isn't well documented unfortunately.

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also have an xbox one day one edition that now will not detect disk, after contacting the MS support three times im told it needs a repair and after looking online it seems this is a known issue but MS don't want to admit to it.

Its like the 360 all over again as I went through a few of those.

But if you have a spare £350 they will send a new one straight away and refund the money when they receive yours back, regardless of the fact they have already had £350-£450 off of you already.

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Where the [mod removed] is the answer to this? The primary function of your console isn't working, and no one from microsoft has said anything about it yet?

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