No connect Xbox LIVE.

W: 0000 - 000B
X: 0000 - F001
Y: 0000 - 0000
Z: 0000 - 0000
ID: 0004 - 0000

 

pls help.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Please take a few minutes to read this post, and then answer the appropriate questions in this thread. Thank you!

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What Country/State/Province do you live in? Russia \ N-Novgorod

Modem brand & model number: -

Router brand & model number: -

Network Connection Type: Wired

Things you have tried: Reset to default optoins, reset xbox and pc.

Is UPnP Enabled? Unknown

Is NAT Type Open? Yes

Any Error Codes you encounter:

W: 0000 - 000B

X: 0000 - F001

Y: 0000 - 0000

Z: 0000 - 0000

ID: 0004 - 0000

What type of internet do you have? Cable Ethernet

Who is your ISP(Internet Service Provider)? Rostelekom

When you run "Test Xbox LIVE connection" what is the exact message shown on screen?

"Не удается получить доступ к службе Xbox LIVE или веб-сайту Xbox.com. Возможно, произошла ошибка при подключении к Интернету.

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Have you been able to connect to Xbox LIVE previously?

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Yes.

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Can you try connecting directly to the modem, and then run another connection test? When you do so, please note ALL text that appears onscreen, not just that code. Thanks!

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