We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
So I purchased my xbox 360 s 4gb system this year around May. Completely brand new sealed in the box. Well after the newest update came out in august I tried to download it and it won't work at all. Support told me I needed a repair after all the troubleshooting.
Well I went ahead and opened up the xbox to find the 4gb card that is supposed to be in the newer systems since 2010. Well no there is no card at all in my system and the motherboard looks a whole bit different than the pictures or videos. There also was no
sticker over the middle case screw. My system was purchased as I said May 2013. And supposedly after 2010 the 4gb became an actual removable card on the motherboard but mine is not so. Any input?
You had a hardware issue on an in-warranty Xbox console and you opened the case? O_O I have no words... I would call up Hardware support, see if they might possibly still be willing to do an in-warranty repair. If not, they may not even be willing to
do a paid repair at risk of working with a tampered console. Could even put the whole console on a red flag for system tamper, which could result in the console being banned from Xbox LIVE's network. Crossing my fingers, and hoping for the best for you.
And I also have a 3 year warranty from the store I bought it from and if I sent it to xbox then it would've voided the 3 year warranty. If I can't fix it they will replace it as long as the serial number matches my receipt.