nned to transfer account info but cant access old email address

i went to play a game on my xbox 360 and was prompted to verify my account but i stopped using the email address that is attached to my account for so long that it has been deactivated. i cant send the verification email to that address so i attempted to transfer my to a new account i created with my current email address but it wont let me transfer without verifying the old account which is impossible now since the email address has been deactivated.  i simply want to be able to transfer my old info to the new account i created with my current email so i dont have to lose my friends, gamerscore, etc.

 

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Last updated July 5, 2018 Views 3 Applies to:

im having the same problem went to sign in and was told to verify my account with my email that i had on than acccount but was no longer active so i opened a new account but all my game's DLC's that i have on my hard drive are not working with the new account? i was just wondering if and how you got your's going again.

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Sorry to hear it.  However, as this thread is quite old please try to create a new thread next time.

Follow the steps to add a new email address (it can take up to 30 days).  In the meantime you should be able to have the code sent to your land or cell phone.

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