New Xboxone using Turtle Beach X42 w/Microsoft adapter have very low chat volume

As stated in subject line, I can barely hear chat. I can barely hear it when in lobby and cannot hear at all while in a match. I have only played COD AW so far, but I do not think it is associated with the game. The X42's worked great the day before w/360. I just need to find if there is somewhere on dashboard to adjust chat volume, I think. Thanks.

 

Question Info


Last updated July 4, 2018 Views 76 Applies to:
Answer

Hi PNEUMATICDRIL,

you might need to update the software on your controller for it to make full use of the adapter - that should allow you to alter game/chat volumes with the buttons on it. There are some steps to look at here with details.

Hope that helps! 

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