Hello I've had a few issues with the recent "updates" starting with the new dashboard design to bring spam to a service you pay $10/month for.
All the usable games and applications are now replaced advertisements. You arenow required to navigate several menus to reach the applications or games you want. This would actually be acceptable if I did not pay monthly for this service. Imagine if you started windows and had to navigate through ads to buy proprietary software that is not compatible with your machine just to launch your internet browser, plus on top of that and the 150 paid for the operating system you also had to pay monthly to even use the operating system.
Once successfully navigated to the application you want you start to realize something even more sick. In order to use a majority of the useful services it requires you to have service through a propreitary provider which may not be available in your area (verizon fios, for example). I use my xbox for my entertainment needs (or used to be able to). As Netflix is starting to flounder and have pulled a large portion of their streaming content I looked into the new "HBOgo" service. This would reuire one to install cable (if not already installed), pay for a couple levels of service and then pay for hbo. Overall if I want to use this new "service" i would be looking at increasing my costs roughly $65 a month.
I do not need to go into each individual application and explain why the entire new release is nothing more then a way to extort users and expand private trade agreements which forces you to sign up for service you may not want just so you can use a service you already pay for. My suggestion is that services be made (or are chosen) that are a lot more user friendly and do not require proprietary services in order to even use. I bought an xbox and paid for a monthly subscription to xbox live and its "many" online services. Well.... In reality, you pay for MANY online services in order to use them on XBOX live. Either make it free, or tailor it to your users.