New Xbox One Experience Has Locked Me Out Off All Services

Everything seemed to be running fine last night. I did report a couple of issues but nothing major.

This morning though, I am unable to play any games, load up any apps, or sign in as a different account.

The Preview update has really been the worst ever!!

The Support team haven't really helped or said anything to help. I now have a costly black box with no way of knowing when the service is going to be returning.

Anyone else having this issue?

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Seems like you and I have been *** in the *** by the "New Xbox One Experience". Like what the ***, MS? How does this *** happen? You and I basically got our consoles bricked.

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Yeah!!

I've been chatting with their Support team for the last hour or so and nothing. Others must be experiencing this.

Can we all band together and demand compensation? I pay for this service, and I pay for other services that are being affected by this. I'm loosing out.

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Have you done a full powers cycle by holding the power button on the Xbox for 10 seconds, waiting until the light on the power supply goes from white to amber then unplug the power supply from the power outlet and wait until the light turns off , then turn back on and once everything has loaded try to sign out of your profile then sign back in.

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Sorry to hear it.  However you should post preview issues directly to the preview forums so the developers can see them and offer help.

forums.xbox.com/.../default.aspx

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Try logging out on your Xbox and then back in. This seems to work for me but i have to do it everytime i start up the xbox

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Yeah. I have to turn it on and then restart the unit once or twice.

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Hi ChrisHoppyBot and Godswarrior1996.

Please be sure to visit the Xbox One Update Preview forums for any questions or feedback. You should both have access there :) If you still having issues accessing the forum please let us know with a new thread.

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