I am an xbox one preview member and opted in for the new experience beta. the software update or change on the console is absolutely awful!! I understand that its a beta only but its gotten to a point where my console freezes, doesn't boot up, doesn't shut down, wont exit apps or games, the list goes on! I looked at opting out for it but it looks like it will reset the console to factory settings meaning ill loose everything!! anyone please have some advice, help or support? customer service only said to me to blog about it....yeah very helpful. to be honest this is driving me to such a point where im considering selling my xbox one and moving over to ps4!!!!!