New Xbox One Dashboard wont access the dashboard

I applied the update and used the new dashboard all day yesterday ,then this morning it keeps saying something went wrong with the error 0x80070490 ,it just stays there and wont go all the way to the dashboard ,i have tried hard resets and unplugging hdmi in and kinect still nothing . i chatted with Microsoft support and they said others were having similar issues but i cant access the preview forums to post it there

 

Question Info


Last updated July 4, 2018 Views 85 Applies to:
Answer

Hey there TheGreyCompany!

You should now have access to the Xbox One Preview Forums. When you get a chance, make a post there so that the proper folks can address the issue. Thanks in advance!

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