recently we were hit by lightning. purchased a new xbox . the old one is fried. when i try to recover my old account the only one that pops up is my daughters accouynt. how do i access my old account. i cant even sign in online . when i do sign in my daughters account pops up . but not mine?? i do need do the xbox live gold for the year again and do have it but i cant figure out how to find my gamer tag to renew xbox live. my subscription ran out 2 days after we got hiy by lightning.