new xbox old account

recently we were hit by lightning. purchased a new xbox . the old one is fried. when i try to recover my old account the only one that pops up is my daughters accouynt. how do i access my old account. i cant even sign in online . when i do sign in my daughters account pops up . but not mine?? i do need do the xbox live  gold for the year again and do have it but i cant figure out how to find my gamer tag to renew xbox live. my subscription ran out 2 days after we got hiy by lightning.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

If your daughter's account is automatically signing in you can turn that off by pressing the guide button, going to the Settings Blade and picking Profile. Now pick Sign-In Preferences and set it to Off.


Here is a link to explain how you then recover your account from LIVE

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