New version of console ban page

I found this on google...

http://support.xbox.com/en-US/xbox-live/troubleshoot/xbox-live-console-ban

I believe it's new, since it says last updated 9/14/2011.

It's pretty much the same as:

http://www.xbox.com/consoleban

however it does have this additional statement:

For more information about account suspensions and console bans, please visit our Xbox Forums. Members of the Xbox LIVE Enforcement Team monitor this forum and can tell you why your account or console was suspended.

 

Does this mean that the enforcement team will start answering console ban questions?  I can only hope so.

 

 

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Last updated July 4, 2018 Views 0 Applies to:

I hope so, then we can get back to providing help to people we actually can help.

It does make it understandable why Phone Support has been sending people here, since it is 'official' information. 

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I hope so too.

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Ya me too.

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This is what i saw on support.xbox.com/.../xbox-live-console-ban:

For more information about account suspensions and console bans, please visit our Xbox Forums. Members of the Xbox LIVE Enforcement Team monitor this forum and can tell you why your account or console was suspended.

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Please, please, send someone to help us. Believe me, we want to get out of here as mush as you guys want us out. Except for the ones that seem to be enjoying reposting the same thing over and over just to make people more annoyed. Mistakes can be made, and hopefully most of these people complaining aren't pyschopathic liars.

One thing I don't understand is why, for three days in a row, a Customer Advocacy & Exceptions Management Team member has called me and told me that they are still looking into this. If they did so many investigations and tests, you would think they could get back to there own people a little quicker.

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