New update won't download

Can someone please help I am trying to download the update but every time it just says there was an error and to check my ping but my internet is fine someone tell whats going on please

 

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Last updated July 4, 2018 Views 64 Applies to:

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Same problem here.... any answers?

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Hey there guys! If you are having issues downloading the update, try an alternative connection first. For example, if you are currently connected wirelessly, try a wired connection, or even a direct connection to the modem. If that doesn't work, please try all the steps listed here (support.xbox.com/.../system-update-help) as well. If you continue having issues, please post back with everything you have tried and what happened. Thanks!

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Hey there Mr. Gwyther, as much as we appreciate your suggestion(s), they're not working.

Like many people, I haven't been able to download the latest update, I can't enter my password to access my gamertag (and therefore, not even offline ME3 demo for me), no avatar and can't even clear the console's cache because of the d0000033 error code I keep getting.

Any idea when will this new update be up on xbox.com/update?

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Hey there Coxis! So I understand that you cannot log in to your account. Do all other accounts on your console have this same issue? Can you log in to a different account to try and do the update, and if it still doesn't work, can you create a new thread and let me know the exact error message that you are getting. Thanks!

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Hey Mister Gwyther,

I too had tried all the suggestions on the link you provided, no luck. still get error 396B-397D-A080-0C00-8007-2746. Sad now, no xboxing for me, online at least.  :(       (hopefully sad pity will get someone to research all of our issues....doubt it)

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I have done all the things you guys are suggesting! I even sent 4 hours on the phone. its a BAD update and the page is of the old update from december so its worthless. They told me its a known issue and they are working on it i can expect it to be addressed in 18 days. SORRY SUPPORT AGENTS you need to check out what is going on. the disk the usb wont do anything when the update is from december!

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Hey guys! If you are still unable to update after trying those steps, please create a new thread in this forum with you specific error code and everything you have tried. Please be detailed in your post. Thanks!

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I cant do nothing on my xbox bc of the stupid update, n my error code is 40A3-416B-2780-1315-C000-0032

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Hey there Fill It Empty!

Please create a new thread and detailing out your situation for us. Include the error code you are getting and any troubleshooting steps you have tried so far.

Thank you!

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Same issue different code, none of the links or suggestions  work. 40A3 416B 1380 0702 C000 0099

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