New to Xbox Live, created initially on computer but when setting up gamertag on XBOX telling me my email already in use??

Ive created a profile on XBOX live on the computer and redeemed my code but when I try to add the details onto the XBOX it tells me that the email address is already attached to a GAMERTAG, which I have just set up on my computer - any advice? My gamertag is on the XBOX but I cant add all my details that I have have entered onto the computer.  Does that make sense? As you can see I am not very good with technology!!!

 

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Last updated July 4, 2018 Views 0 Applies to:

have you tried (in xbox) the "recover gamertag" option?

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