New hard drive

Ive purchased an xbox slim, its broken, so im sending it away sadly the guys are coming for it to bring it to repairs tommorow but i cant get the hard drive out.

Ive pulled on the tag so much it came off , now i dont know what to do . how do i get it out ??


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Hey Interph33r, if you're unable to remove that HDD, please call phone support and ask them to create an SR in your account that indicates the HDD cannot be removed, and that it will be sent in with the console. This should help prevent any issues going forward.

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