new credit card created but impossible to modify the subscription

Please, please,

 

I've added my new credit card details but impossible to link my subscription to this new card....

 i don't find where I could do that...

Could someone can help me and explain exactly how to do that?

 

thank you

Pat

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey Zinedine Louis,

I assume that you're using a pre-paid Xbox Live Gold card now. If you would like your membership to automatically renew, click on My Account at the top right corner of this website and click on Get more Gold. On the left the auto renewal status will be shown along with a option to change it. Click on Change. From there you'll get some more info about changing.

If you have any further questions, please let us know =)

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You can log in to commerce.micrsoft.com where you will be able to set the new card as your primary.  If you have any issues doing this you should give phone support a call for more assistance.

support.xbox.com/contact-us

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Do you mean linking your current gold membership to your credit card? If you are already a gold member and recently added a credit card, the gold membership will need to expire first. You can make credit card modifications such as auto renewal and more  here > live.xbox.com/.../ManagePaymentOptions <

Please contact support by phone if you need assistance.

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