New controler doesn't work.

Right out of the box, my control's left stick doesn't register left or right movements just up and down. Is there any fix, or am I just ***?
 

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Last updated July 4, 2018 Views 2 Applies to:

Hey there Kraft! I'm sorry to hear about the controller issues.

At this point, the best step is to use the Contact Us page to set up a support call with a specialist who will be able to work through your options with you.

Let us know if you have any questions about setting up that call. ^_^

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I also bought a brand new Xbone yesterday... Had to return it today because of the horrible sound it makes at the dashboard.. so i replaced it today from the retailer I bought it from... AND now the controller it came with just won't turn on... brand new straight from the box... this is ridiculous sooo disappointed in my purchase... If i have any more problems with this piece of junk I'm going to trade in for Playstation

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Hey there OK Panic!

Please go ahead and create a new thread if you haven't already.  This way we can provide support specifically tailored to you.  Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.  Thanks in advance!

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