New Console - Chat Issues

I upgraded from my original Day One Edition Xbox One console to the Halo 5 console this past Tuesday, and ever since I've been having issues with chatting. Literally none of the solutions for this so far have worked, and I'm hoping someone here can help me out. I can't hear anyone, but everyone else can hear me. In party chat it'll sometimes say "We can't find a mic for these people." or something like that. It says that on and off. I have zero issues playing online, my internet connection is great, and my NAT has always been open, but when I test my Xbox Live connection it says something about an MTU problem, or something along those lines. This only started when I got my new console.

Any help would be extremely appreciated because I'd really like to talk this coming Tuesday for Halo 5.

Thanks in advance.

 

Question Info


Last updated July 4, 2018 Views 28 Applies to:
Answer

i am in NXOE and i am getting that same issue no one can join chat or even play been like this for two days

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Answer

just go back to the preview dash and opt back to normal and factory reset your console

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