New Console Banned

I Bought A Console From The Pawn Shop This Morning And It Was Banned , I Called Xbox They Said They Can Unban It For Me If Its Under My Name , They Gave Me A Ref Number To Check The Status , They Said For Now To See If I Can Refund But The Pawn Shop Declined , So I Called Back With My Ref And Now Their Saying To Reply Here , When I Was Promised To be Unbanned , WHATS THE DEAL ???? , This Was Bought Not Banned By Me . My Serial And Info Is :  serial : 041089683807   CONSOLE ID: 024675071013

 

the error reads : this console has been banned for violations of the terms of use. to protect the xbox live serice and its members. microsoft does not provide details about console bans . there is no recourse of terms of use violations  

 

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Last updated July 4, 2018 Views 443 Applies to:

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They gave you the wrong information then OP, consoles are not unbanned and never have been.

You only option is to return it to the place you purchased it and get a refund, (they can not decline this as they sold you something that is not fit for purpose) And tell them if they try to mess you around you will contact the authorities immediately..

Console ban FAQ.

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how positive are you , cause i was basically promised by xbox

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I am 100% positive OP.
Read the FAQ, unfortunately they got your hopes up when there was no hope to begin with. I take no joy out of telling you this but its the truth.

But the shop can not refuse you a refund, it is illegal. So at least you will get your money back to buy a new console. This is why buying pre owned should be avoided LNO because you do not know the history of the console.

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to me it looks like the staff of xbox is just getting hella lazy now by letting the machines do all the work , lift a dang finger for christ sake , know your job or  dont even work for your company  , if your saying theirs no way to unban console thats a lie or you just dont know what the heck your doing in your job .

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You seem to be confused I do not work for MS I'm just a gamer.
But it does not change the fact that even if consoles could be unbanned they are not, never have been and never will be.

They should not have told you at support that this would happen, it was not fair of them.

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i know your a gamer but their have been consoles that been unbanned trust me , they know how to unban it , if not they should be fired because they have no knowledge over what their profession is

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That is the way it is, MS do not do it & I don't know how I can explain that any clearer.

Did you ask your friend to post this again?, because someone has copy and pasted your post. Its been reported as spam anyway along with the person who posted it.

You will need to return it to the pawn shop.

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hey they unban my console just ask them im sure they would under stand your problem  same thing happen to me

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no i didnt ask anyone to repost ? and if you are a gamer how come your on this forum anyway ? and they can unban it  trust me

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These forums are for anyone to use, I'm not going to repeat myself again and anyone else who replies who knows what they are talking about will tell you the exact same thing. It sucks but thats the way it is.

But by all means keep asking but you are wasting your time.

Here is the other post, which is a copy and paste of yours by the other person who has posted above claiming there's was unbanned..

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