Never got my free name change

Hey all, i created a hotmail account back in 07, and i bought an xbox two weeks ago, after using my email i automatically for some reason got named fortymedals, this is the funny part, i want to change it to FortyMedals, i have issues when the F and M are lower case, i just hate it! and i do not want to spend 800 points just to change them, or will i have too ? i know for a fact i never got my free name change, any help ?
 

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Last updated July 5, 2018 Views 0 Applies to:

free name change is for those who created an account online and had a random name created and you only had 30 days to change it.  and you cannot change it to the same name with differences in capitalization.

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damn, that was not the answer i was hoping for, and there is no way to contact them ? even if i had the points in my account ? thanks for the answer

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Nope you must use 2'renames

One to free up the name then the 2nd to get the name back and with the correct capitalization

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