Never got an option for a free trial, but my brother does?

When I signed up for XBL I never got the one month free trial that everyone told me I was supposed to get.

I didn't get it and was like, oh well, I won't have internet on this thing for awhile.

I finally got a wireless network adapter for my computer today to set up a wireless connection to my 360

My brother asked me to sign him up for LIVE, which I did, and at the end it offered him the trial and gave him Gold Membership.

 

Why didn't I get this? I'm very frustrated now.

 

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Last updated July 5, 2018 Views 0 Applies to:

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Only one profile on the one console gets the free membership.

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It depends on what happened when you first signed up. If you said no when it asked if you wanted to Join Live, then you wouldn't have gotten the offer.

 

@OriginalColton - Each console has the free trial for up to 3 gamertags.

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Hmm . I'm pretty sure I chose to Join Live since I have Silver at the moment. I never got anything.

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You don't have to join Live to have a silver membership. Offline accounts are silver accounts too.

The only other thing I can think of is it didn't offer it to you because you didn't have it hooked up to the internet. You wouldn't have been able to use it.

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Ahhh, that's the limit, I thought it was something like that, sorry Smwutches and thank you for correcting me!

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No problem.

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That sounds logical Smwutches, but I'm sure I did, I'm pretty sure I had it on a wired connection when I did it the first time. Trying to get ahold of my friend who I'm sure was there when I signed up.

Anyways, thanks for the help. I might have got it, and not remember me getting it since it has been awhile since I first joined Live. Guess I'm going to have to live with it. Again, thanks for the help.

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it will have to be a new profile

as the profile has to be promoted to LIVE

existing live profiles or profiles created on the website and recovered do not receive  free trials on a new console

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I created a new username due to errors on the server end and it never end asked me if I wanted to try the free trial. It just treated this new account as if it had been a pre-existing account without any attempt at giving me the free gold for 1 month.

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need to create it on the console not the website

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