Hello. I have wireless at home, but my Xbox is not searching it. When I enter in the Network Seetings and try to select the wireless option, appears a message that I have an Ethernet cable connected, which is not true. How can it be possible?
disconnect your wires. wait 10 seconds and re plug them back in
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http://support.xbox.com/xbox-360/repair/repair-process shows how to get your Xbox repaired, and if it is out of warranty, the repair will be $20 less expensive than if you
placed the repair on the phone w/ an Xbox Repair agent.
@Jameser78 Regarding this issue! Even with a router that only operates on the 5 Ghz frequency range, the Xbox 360 Slim should not be confusing it with an Ethernet cable connected to it.
Slim internal runs on 2.4 ghz frequency. If your router is on 5 ghz, the slim may not be detecting it.
Your issue is related to a hardware fault. It is nothing you can do at your end. The only option is to request a repair at: Xbox Online Service Center
If its possible, you can still try a wired connection with your console.
I have a Slim
Do you have the external wireless network adapter or the built-in wireless network adapter (Xbox 360 Slim)?
I disconnected all cables and restored all settings, but it still shows that I have an Ethernet cable connected and it can not search for a wireless.
Disconnect all power cables (unplug the power supply) and leave the Xbox disconnected for 5-10 minutes. Reconnect everything back and restore your Xbox network settings to factory defaults.
Post back and let us know if this worked as a solution before arranging a repair.