Network Connection Issues

Been trying to connect my xbox wirelessly for the first time with my new adapter and having a hard time.It keeps failing at the network connection stage

I have one of the first launch 20gb Xbox 360 white consoles from 2007

What Country/State/Province do you live in? Phoenix, AZ USA
Modem brand & model number:  Motorola SURFboard model SB5101
Router brand & model number:  Linksys Wireless G model E1000

We also have a network extender as well. Linksys Wireless G Network Range Expander model WRE546

Network Connection Type: Wireless/Wired: Wireless
If Wireless, what type of encryption are you using? WPA2 or WPA
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? White external (Brand new)
Things you have tried:  I've gone through the xbox troubleshooting so I've rebooted the network, checked that the wireless adapter has a red light showing ready to connect, checked my wireless password at least five times, checked that my DHCP settings are currently turned on, used a manual ip address withing the range/parameters of my router, and checked that MAC filtering is turned off.
Is UPnP Enabled? Yes/no/Unknown: Unknown
Is NAT Type Open? Unknown
Any Error Codes you encounter:  No specific codes
What type of internet do you have? Cable/DSL/T1/3G? Cable
Who is your ISP(Internet Service Provider)?  Cox High speed

When you run "Test Xbox LIVE connection" what is the exact message shown on screen? "There's a problem with your connection"


I'm currently using my parents network so I'm not going to be able to make any changes to the network settings as they are. I know proximity isn't an issue because I've had it right next to the router and still had the same error message. If anyone has a solution to this I'd really appreciate it.


Question Info

Last updated July 4, 2018 Views 5 Applies to:

Hey mate, is there any more text available under 'more info?' If so, please provide it here. Also, have you tried a wired connection, as you're right next to the  router?

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