Netflix

I downloaded the App Netflix to watch movies and when I log in in the app to try watch something the screen flashes in black everytime and the movie don't start, what should i do ?

 

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Last updated July 4, 2018 Views 55 Applies to:

Try deleting the app then clearing the cache and restart the console before redownloading the app.  See if that works.

support.xbox.com/.../clear-system-cache

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I tried and the App Netflix still with the flashes

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A Flashing Screen on the Netflix App can mean that Netflix's copyright security may have detected what it thinks is a recording device hooked up to your TV. If you have anything hooked up to your TV besides your Xbox, disconnect them and re-test the Netflix app. If everything works fine then that security issue would be the case.

If your TV is smart enough to be programmed and you can tell the TV what is connected to each input, you should be able to confirm with the TV that the other devices connected to it are not recording devices and that should allow you to have them connected at the same as your Xbox.

Please let me know if this resolves your issue.

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