Netflix keeps telling me to sign up for gold which i already have.

Everytime i start netflix on xbox one it prompts me to sign up for gold which i already have ive been a gold subscriber for 4 years now. i never had this problem with my 360. Microsoft needs to fix the issue with xbox one.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

You could either try deleting the app and reinstalling it or hold the power button for 8 seconds until the console shuts down.  Either of those should solve the issue for you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.