Netflix disconnects me from Xbox Live.

After about thirty seconds to two minutes of watching something on Netflix, I will get disconnected from Xbox Live. All my ports are forwarded, I connect to Live with no problems whatsoever and this never happens anywhere else. I can play games for hours and hours on end, but Netflix seems to crash my live almost instantly after watching something. 

This doesn't happen while browsing through Netflix. Only when I load up something to watch. I have seen this problem all over the place, and so far no one seems to have found a solution. All my ports are forwarded on my Xbox as I said (DMZ enabled) and I am on a wired connection through Charter Communications and a Linksys E1000 router.

Does anyone have any idea at all how to fix this? 

 

Question Info


Last updated July 4, 2018 Views 17 Applies to:

Your connection may not be good enough for streaming go to www.speedtest.net and see what your Upload and download are

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Thanks for the response Inferior!

My network connection is absolutely fine. I'm on a 100Mbp/s connection, download at 35Mbp/s while upload is 3Mbp/s.

It seems to work fine for the most part, I had no trouble in the later evenings last night. I watched two movies and some episodes of The Office with no hiccups at all. Seems to be something that just fixes itself?

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Im having the same problem and this never happened with the old app just the new one on the new dashboard

looks like MS screwed up yet agian

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Hey guys, sorry to hear about the issues with Netflix! If you're still having issues with the app, can you please try the following?

1. Delete the app. 
2. Clear the console cache.
3. Re-download the app.

Can you please let me know if the issues persist after this point? :-)  

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Did not work one bit.

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Greetings Brendan Fraser!

Could you detailing out your situation by creating a new thread. Include any error code you are getting and any troubleshooting steps you have tried so far. This will allow us to give you the very best support possible. Thank you!

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