NetFlix and Hulu not available in menus after May update

Post May update, I am not able to see Netflix or Hulu in my 360 menus.  This is strange because Zune seems to be working fine in both the music and videos piece. Coincidence?  You decide.

 

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Last updated July 4, 2018 Views 1 Applies to:

Hey I have that problem too whereas the other day I was on it with my friend watching movies, is there a way to send in a complaint?

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Not only are they not available in my menus, but I can't figure out how to access them on the Xbox from anywhere. HELP!

It may be blasphemy, but these days the xbox is primarily a media playing device for Netflix and Hulu. And now thanks to this update it no longer works for that purpose? Are you freaking kidding me? Or am I just too old to figure out how to make it work?

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Do you ever get a response regarding the missing Netflix icon. I would like to watch some outdated movies since I paid for a year subscription yesterday? Has Netflix or Xbox addressed this?

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It disappeared on me today.  If I can't access Netflix, where can I get my rebate from my Gold membership, since that's the only reason I shelled out $60.

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I am having the exact same issue. No Hulu, Netflix or ESPN from the Dashboard.

I did find a work around though! If you have Kinect, it can be accessed from the Kinect menu. Say 'Kinect' and 'Next' ... you should see Hulu and Netflix there.

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Yep.  I am having the exact same problem.  Thank you DCElitist for the tip.  I was able to access it through the Kinect menu but I really wish it was still on the Dashboard.

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I am pretty sure Hulu & ESPN are NOT available to Canadian Dashboard, so why complain?

Netflix is the only service you get on the dashboard, unless you are signed up to premium services from local retailers, I know there are cable companies that have exclusive features for xbox, but cannot name any - just google lol

Anyways, Netflix may not work at the time due to marketplace is down and getting fixed

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so are you saying that i now have to buy a kinect for my newly purchased 360 slim?

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@ViaticKranker - No, the problem is being worked on

They are just saying its a solution until its fixed

Guess it was not Beta tested enough in Canada, as most of the testers for this update was selected in United States I believe and they just never tested it thoroughly with Canada Xbox 360 Dashboard.

But at the time right now, its being fixed - and many other marketplace items including in game features are NOT functionable without the fix

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Go to your download history and you should be able to launch it from there also.

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