Netflix and Hulu missing from kids xbox live account

For some reason the Netflix option and Hulu options are missing from the kid's xbox 360 gold account display under video. All it shows is Zune and what's on Zune such as Justin Bieber, Gnomeo & Juliet and something else.

Any ideas? It was there before the great big large update this past week and now they are gone.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

I came to this forum to find help for the same issue. Though I can confirm this problem is not limited to a child account.  I turned on my xbox today and "Netflix", "HuluPlus", "Facebook" and "Last FM" were and still remain missing from the user interface (All services which I was utilizing, which are no longer available!).  Of course M$FT still manages to push repulsive advertising.  I have had Gold for one week. This is one of the most horrific services I have ever seen.  

Can anyone else confirm these issues? Better yet, can a M$FT representative respond?

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Netflix and some other apps were no longer accessible on the dashboard for a period of time due to maintenance. We are aware of the issue and working hard to correct it for all users. 

In the meantime, Netflix and other apps can still be accessed by utilizing the Quick Launch Menu of the Guide. Here are the steps:

  1. Open the Guide
  2. Tab left to Games and open Quick Launch
  3. Tab right twice to All
  4. Press (Y) to hide demos
  5. Scroll down to the app you are looking for and press (A)

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My Whole Video Market & Music Market Place A Gone HELP PLEASE! D;

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Try recovering your account.

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