Need Urgent help, hoping to have a number to microsoft.

I have a problem with the internet and not sure if I just setup my console wrongly. I have a wired xbox 360 and every time I go online to talk to someone through the headset or join someone's game or they join mine then my mother's at&t phone gets charged. If anyone knows how to deal with this or if you know the number for microsoft to help me then please tell me.

 

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Last updated July 4, 2018 Views 0 Applies to:

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However, what's the problem? Maybe we can help with zero phone time/

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i'm not sure but if I talk to a friend online or join another's game my mother's at&t phone gets charged for overflow of data. I'm not sure if I made it so my console connected to the phone line or what is going on.

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Hi there!  That sounds very weird.  Do you get your home internet through AT&T or does she have a mobile hotspot through her phone?  How are these charges showing up on the bill?

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