Need to change my Email Address but can't access account

Basically i haven't been able to access my live account now for a few days, due to the fact it needs to update security proofs that requires my email etc. However, the problem is that my account has been blocked for nearly a year, as i have been denied access to it via the recovery form.

After contacting support on twitter, i have been told to contact the phone support team, but i'm a little sketchy as to what i should be asking. Thanks

Also, this account has been made solely for this forum so i can get help, as the phone line has high activity at the moment.

 

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Last updated July 5, 2018 Views 1 Applies to:

You can always change your email on xbox.com!

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Hey wonders! Just so I can understand: You're trying to access your account that has your gamertag on it, but you don't have access to your email? How has your email become blocked? Can you unblock it? If not it really seems like you need to call phone support (or set up a support call using the Contact Us page) and attempt to verify ownership of the account over the phone.

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