Need support help

1st I would like to resolve one issue I have had for over 4 months. I tried posting this problem in support forum with no reply so I will try here. I have been playing online the entire 4 months no problem with the exception that my friends can never tell if I am online. It seems to sign me in offline every time, even though I did not change the setting to appear offline. Even if I tell it to show me online it does'nt. So I wouldnt mind this problem being fully resolved sometime soon. Oh and I deleted my profile and re-downloaded it, that did not work. Tried on other 2 other 360's as well as my brothers x1 and still nothing.

   2nd I am at my brothers place on his x1 and the saves on Madden 25 have been completely wiped, and the cloud in general keeps acting up(keeps doing a loop). Because of said loop Assassins Creed Black Flag doesnt want to load past the beginning screens. So yea help would be nice.

 

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Last updated July 5, 2018 Views 1 Applies to:

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Try contacting support again..... Use the forums... Twitter... or, phone support.  

AFAIK, you have to select your online status to appear ofline.    

Have your brother contact support as well....     GOOD LUCK!!!!

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Bought the actual PVZ Garden Warfare game this afternoon but the console tells me "Must be connected to Xbox online" every time I click Garden Ops tab or Multiplayer tab from the Menu screen. My 360 console says that I am connected but the disc does not recognize.

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