Need some help!

Hello, I  can't log in to my xbox live. i went to a place and i bought 800microsoft points because i think 400 points = 1 month gold... whatever now i can't play online and i don't know how to pay to get gold membership... guys if someone can help me please answer... 

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

You can't play online because you're on a silver account. You also can't use points to buy membership time. The lowest price £5.99 for a month, do read the terms before signing up.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You don't buy Gold time with Microsoft points.

You can either upgrade to Gold via the site or your console using a credit/debit card or buy a redeemable code from a site like http://live-codes.com, which can be input here https://live.xbox.com/RedeemToken or on your console.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.