Need some help loging in.

I bought my xbox about 2 years ago. I didn't have internet at the time when I got it so I made a account like it asked me to. I have internet now but everytime I try to log in on my original account with all my points on it, it doesn't work. So I had to end up making another account.

I was just wondering is there any way that I can get my original account online so that I can use some of the points I have already instead of having to use my new account and re-playing all my games and getting all the achievment points all over again?

This is my first 360 and xbox ever so i'm still a newb to this stuff.


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Hey Typhenstein,

To get a better understanding of the situation, could you answer the following questions:

  • Is there a specific error message/code that pops-up once you try to add Gold to the original account?
  • What troubleshooting steps have you taken already?
Let us know and we'll work from there =)

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