Need help...BAttlefield Co 2 won't let us play live

Bought the game new and no matter what we try, it says we aren't allowed to play  live. My son is 14 and I allow him to play. Anyway to fix this before I take the game back???

 

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Last updated July 5, 2018 Views 4 Applies to:

Has he got gold membership and is his date of birth on the account showing him as 14 years old? I know EA have a rule where you must be 13+ before you can play online with any of their games (even Madden & FIFA strangely) so that's likely what's causing the issue.

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I recently tried playing Bad Company 2 again. First you have to download the title update, then in-game it will ask you to download a free multiplayer update as well. You must download both of these to play online (along with the suggestions above!).

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