Need Help.

Everytime I sign in to my account it says that I need to update my payment info. And I have done I've even switched credit cards. It says that my live is suspended until I fix it. Every time I try to contact support it just says it uh oh that was supposed to happen or something like that. Please help. 

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Try getting in touch with the Phone Support team, they should be able to help you sort this out:

support.xbox.com/contact-us

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello Tribe,

Please do not create multiple threads concerning the same issue.

Thanks

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.