We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Have you signed into and recovered to any other consoles other than your own?. Could be your profile is still on another Xbox. It would be in your best interest to update and change your details on your account and change to a new password. Don't know how?
Go to the link provided by Owen.