Need help w/ used consoles

I purchased two used consoles and found out one is banned from XBox Live and the other has the Family Timer set and I don't know the pass code. Is there a way to reset the pass code? Is there any way to get the other console off the banned list? Any suggestions would be appreciated.

 

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Once a console is banned its banned permanently so there is no reversing it.

As far as I know you would need to ring support about the family timer issue. You need to know the pass-code that was entered. They can not give you the pass-code but they may be able to talk you through a process to disable it.

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