Need help troubleshooting diconnects

I am trying to figure out if my disconnects are stemming from my router (linksys wrt54gs) or my xbox.   What happens is I'll be playing for 15-20 mins and get a random disconnect.  I try to re-connect and it's not even showing my (wired) connection any longer.

Today I disconnected the router, but still no wired signal until I unplugged and replugged the network from the actual console.   This is leading me to believe xbox issues, but I'm still not sure.  Is there a way to troubleshoot the router when it goes off to see if it's no longer sending a signal through?

Thank you!

WRT54

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

That sounds more like an issue I ran into where the cable itself was the problem, somewhere along the cable it was bent too much and made a small break that only worked some of the time.

I would test with another cable to make sure of that part, also if you have a laptop you can do a shared internet connection to the console, if that works using the same cable with no disconnects then the hardwired part of your router may be going out.

If it does still disconnect then your other option would be to plug straight into the modem, if your modem and router are separate, and if the discos stop at that point then the router all together may be bad.

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I do have a long cable that is right by my girlfriends chair.  I will try a different cable to see if that's the problem.

I don't have a laptop, but if the other wire doesn't work, I will plug it directly into the modem.  That should eliminate both the wire and router as problems, correct?   Or, like you should, will tell me the router is bad.  Either way, I didn't think of plugging directly in which will troubleshoot my router out.  Thanks!

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