Need Help solving error cant read disk on arcade games

I am trying to see how to fix an error can't read disk on a arcade games need help or suggestions 

 

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Last updated July 4, 2018 Views 2 Applies to:

Hey D

Try uninstalling the game then clear the cache 3 times

To clear your cache, navigate to the Settings Hub on the dashboard, then select the System tile in the upper left. In the next screen, select Memory, highlight the HDD, and press the (Y) button. Select Clear System Cache, then Yes.

Reinstall the game and see if this works. If not repeat the process but this time install a different free arcade title or titles that equal the memory size of the game you uninstalled. This sometimes helps to overwrite a bad sector in the memory. After this reinstall the game. If this doesn't help let us know and we'll see what else we can do to get you gaming again.

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