Need help renewing membership

The credit card for my auto-renew expired, so i put in a new one. Only it is not allowing me to use it to renew my membership, only to buy points. When i go to account management under the tab "your memberships" it says "Can't list your memberships. Please try again later." then when i tried to switch my gamer tag to a new windows live id it gave me a new gamer tag.

 

Question Info


Last updated September 30, 2018 Views 10 Applies to:

If you are having difficulty using the xbox.com site try logging into the billing site directly.

https://billing.microsoft.com

The Gamertag issue... It can't give you a new gamer tag with out charging you. If you want to change your WLID, check out this page.

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