need help please!

hey everyone ive been trying to recover my gamertag but whenever i try it says downloading profile for a while then around half way done it says account recovery is unavailable at this time (or something like that) but it gives me the profile but says it wasnt recoverd succsesfully when i try to go online... does anyone have any solutions?     it would be greatly appresiated

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Try deleting your profile first (profile only, not items!) and then recovering it. If that still doesn't work, try recovering it to a different console and move it to your console via USB device.

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