need help connecting to xbox live!!!

Ok so recently I got a new xbox 360 (slim i think it is? it's the new one that came out recently as a bundle purchase where you get the new xbox,a kinect,and a game)and i wanted to join xbox live so i can try some game demos and play arcade games and unlock some achievements and what not..So i went to the xbox live menu and clicked on join,it signed me out,tested,and then said it couldn't connect.I went to test connection,it didnt connect to my network.So a read the more info and put in all info i could in a manual setting.Then aother network popped up in the connection test,i tried that one,ad that failed.So i stuck with the one that had 2 bars highlighted.it worked all the up to network,but failed at internet.It said to try put in a manual dns or whatever it is so i found it on my comp wrote it down and put it in.i retryed the test,and the network failed.So i tryed the other network that had shown up again.That failed ,so i went back to the original and it worked up until internet again.I tried the same process over and over and figured that the original network dosent work unless i go try and connect to the other network and the try the original again.But the internet always fails.Ihave good connection,And no i cant connect an ethernet cable because comp is to far to reach my console.i tried the support page,i looked on forums, i conntacted support,nothing works at all. so PLEASE i need help!!!

 

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Last updated July 4, 2018 Views 4 Applies to:

Does your router have a DHCP server?  Almost sounds like it is not automatically assigning an IP address.  I would go to your network settings on the console and set all settings to automatic.  If it still fails, we will have to look closer ;)

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um i dont know what a dhcp server is...and yes iv tried auto matic settings and manul and nothing works..:(

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Hey mate, did you call phone support specifically? If so, what all did you try? And can you please take a couple minutes to answer all of the bold questions listed here? Thanks!

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