Need answered question.

I posted this in another section and to the advice of someone I re-posted here for better luck in an answer.

The question: Is it possible to change the parental account of a child's account if you have a free xbox account?

I have searched through almost every option in account management, can't find anything remotely close, please help?

 

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Last updated July 5, 2018 Views 0 Applies to:

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Nah I know about that, I mean change the parental account entirely, so when it says "Parental account required" and you log in, I want to know if you can change THAT account. Thank you though.

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There is an option on the Parent Account to remove a child from the parent account, but I'm not sure of a way to attach it to a different parent account.

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What about adding another child to an existing parental account?

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I don't see why you couldn't do that, but I've never tried. Create a new child account and see if it will let you attach it to the same parent and let me know how it goes!

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Alright will do!

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It works...but is there a way to attach an existing childs account, who dropped his original parental account to an existing parental account?

EDIT, sorry for taking so long!

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Hey there! I asked around the team and we actually have never encountered this before (yay, you're special!) so we really don't know exactly how to advise you here.

My understanding of the child account system is that a parent must be assigned during creation, and your only option is to leave the family, but not be assigned to another. The only 100% answer I can give you is to create a new child account attached to the parent account you want, but anything tied to the other account will be lost. Not great, I know, but that's about all I got.

You can also try calling up phone support (http://support.xbox.com/contact-us) as they handle more of the account-specific issues than we do. At least you can get another opinion on the matter or see if they can help you from their end. Sorry I don't have a more favorable answer here, but if you get resolution on the phone, please do let us know so we can share the information with others in the future. Good luck! 

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Wow I feel so special...

And disappointed to.

That means if I were to ditch this account, I would lose all money and purchases on it? Not so appetizing.

I really do appreciate your support though, it's helped. Maybe in the future, from this incident, there will be a new feature, adding the option to designate another parent account? Hopefully my feedback has helped improve the ms account management system. Idk, maybe my ideals are too big.

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how do i delete my account on xbox.com

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