NAT problem hasn't solved

Hello.

When I connect to Xbox Live it says that I have moderate NAT. I have done everything that is said in www.xbox.com/nat-help but it still giving error. I haven't noticed problems while playing and I am not sure if I have this problem or not. ¿Is it a problem in my connection or in xbox interface?

Thanks.

 

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Last updated July 4, 2018 Views 6 Applies to:

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It could simply be a setting within your modem/router. At the bottom of this page, there is a list of manufacturers. If you can find yours in the list, I would suggest taking a look and see if you can find the settings for your specific device to get the NAT reduced to OPEN.

Note: NAT will not cause too many issues. It will only have an impact on connecting and communicating with other players.

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Hi,

Please read:- forums.xbox.com/.../811997.aspx

And post back your details in full (the bits that are in bold on that post) so that people may help

If you are wireless can you also state whether you are using the white or black external adapter or the Xbox 360S Internal adapter

Thanks

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A ONT uses NAT?

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I haven't put any details because I have already tried all the possibilities. I have UPnP activated, the ports open and, I use cable and  I just have a ONT as intermediary. ¿What else could be?

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If you have tried everything already why are you asking for help here? :)

If you want help please post up all of the details as requested so people may understand your setup

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on most Routers you can only choose 1 option.

UPNP OR Port Forward. The cheap Home Routers can´t do both.

If you have UPNP enapled - then disable Port Forward.

Restart your Router and the your XBOX. You should now get open NAT.

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So, for example, if I deactivate UPnP, it will work? And does happen the same with DMZ host?

Thanks for the answer, It hasn't solved my problem to the moment but has been the only one that has helped me.

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yes you can only do 1 thin.

UPNP OR Port Forward

UPNP OR DMZ

Port Forward OR DMZ

To test I would use UPNP and disable DMZ and disable Port Forward. The Restart your Router and your XBOX.

The home Routers can only handle 1 thing.

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Javiervs25, all I can do is repeat that if you want an accurate response you will have to post up an accurate set-up, it doesn't take long, if you give us all of the facts we can make suggestions instead of just fumbling around in the dark

It certainly hasn't got anything to do with the ONT that is just to connect you to your fibre ISP, it will be your router configuration but without knowing what router it is its impossible to help, we need a full description of your setup

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Ok. It is:

Country: Spain

Router: Comtrend 5813

Wired network

UPnP yes

moderate NAT

ISP: Movistar España

If you need other things I haven't put, ask me.

Thanks for your interest.

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