nao consigo baixar jogos

minha conta e americana mas nao consigo baixar jogos tenho pontos mas da erro de regiao e no site da microsoft nao aparece a opçao de pagar o jogo com ms points so aparece configurar formas de pagamento ja configurei 3 vezes e nao da certo

 

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Last updated July 4, 2018 Views 16 Applies to:

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muitos jogos on demand estão com bloqueio de IP por região hoje em dia. Por isso você não está conseguindo fazer o download dos jogos,

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assinei uma conta do xbox live gold mas quando vou baixar o jogo que esta gratis aparece  o preço do jogo e para escolher a opçao de pagamento o que devo fazer ?

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Olhando aqui pelo fórum essa sua conta ainda conta como silver, pode ser que tenha que esperar um pouco até ativar, mas se até amanhã nada mudar, melhor entrar em contato com o suporte.

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eu uso uma conta brasileira e eu nao consigo comprar jogos e aparece uma mensagem dizendo "use uma outra forma de pagamento"

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comprei o fifa e não consigo baixar ha 3 dias por que

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fifa comprei dia 3 04 2015 e não consigo baixar estou pensando em cancelar a compra.

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por favor tira o fifa 15 do live por que não consigo baixar desde dia 3 04 2015 e vou cancelar a compra.

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Comprei FIFA 16, baixa até 27% e e cancela e dá uma mensagem de que não é possível baixar o jogo!!!

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Estou tentando comprar o Fifa 16 e está dando erro dizendo que o jogo não corresponde a região do meu console, como resolvo????

meu console é europeu e minha conta brasileira.

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oque eu faço

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