Name Change

a week ago i purchased microsoft points to change my name, when i wasnt home my brothers thought it would be hilarious to change my gamertag to my real name. I obviously dont want people to see my real name as my gamertag if you can understand. Ive been having freinds report my gamertag so that i can change it for free, but i dont want to get banned. I have emailed and called xbox support and they both said that i should post a forum. Im hoping that you can help in some way.

 

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Last updated July 5, 2018 Views 6 Applies to:

When you called phone support, they should have been able to help you there. I don't think the forum/chat team would be able to make those changes. I would probably suggest calling phone support back, tell them that your full name(if it is your full name) is in your gamertag and would like it changed.  

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Reporting the GT is intended for offensive or harassing GTs, not your friends playing a prank on you. You should call phone support back (support.xbox.com/.../contact-us.aspx) and see about either a name change or a refund on the points.

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