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Ok so today I turn on my xbox and find my gamer tag was change and I did not get my money back or a free name change I guess my name was not allowed.well why did it past the name change rules.plz help me I want to just change my name to something else
or give me my 10$ back credit to my account
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You were given a new gamertag by an enforcement action because your old gamertag violated the code of conduct Code Of Conduct and had sufficient reporting
from other users. Since it violated the CoC you will have to pay to change it to another gamertag that you want. Unfortunately since it violated the CoC you will likely not be receiving a credit to your account. Hope this clarifies why this action took
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