Name change request

I Recently had a problem where i had a friend request, i didnt know the person , he sent me a message with swearing in and i tried to report block and delete and couldnt do anything.. my xbox began to break down, andd it signed me out and my account went off my xbox.. i have had problems all night, this person was not a freind, friend of a friend or even a recent player. I have been on xbox for 4 years, and have spent a lot of money on name changes, some of them recently. all i require is one free name change as i dont like people adding me who i dont know and/or tryig to hack or gain acces to my account, please try and get back to me as soon as possible

 

thanks

luke

KIT3YY

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

i can even reject friend requests here online at xbox.com

click messages and click the decline voila no more friend request

 

and i just did it on some random friend request i had 9 days ago just now

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i had to speak to xbox live support due to the fact i was signed in, and i was recieving party invitations from freinds then i went to delete cache as i was told, looked on my profiles and my main account the one i was signed in on had gone and signed me out :s

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

you say its that simple ngocphi ... listen to me and listen clear i aint going to repeat myself once more.. i cant delete him system wont let me, xbox messes up and crashes after he sent freind request whoich i didnt accept.. i didnt message him he messaged me and cant report or block cus i get the same error... i have deleted cache twice like i was told and recovered account and still cant do it.. thanks to everyones help who understand what my problem is and arent tryin to lecture me

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Can you still sign in? If so, your account has not been hacked. Undeletable messages happen to everyone at times, they'll be deletable eventually. All you can do is report him, and maybe reset your router.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

AT That point if he has been harrassing you then your first call should be to your local police department'

and yes police do take harrassment seriously

 as long as you do not accept his friend requiest he cannot send msgs

your privacy settings aren't in the msg menu it is in your account settings there you can block non friends from msging you set contacts to friends only

that can also be done on this website

 

 

blocking an individual person is under the social hub

 

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

KIT3YY, I am not Microsoft and do not speak for them but perhaps if you called a LIVE agent on the phone (1-800-469-9269 Option 2) and they reviewed all the blocking settings with you, then you might repeat might be able to get them to go for a gamertag change.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

here on the website you can not only edit your privacy settings  but you can also block him here

if you goto account and privacy settings

then friends only

i can select any msgs on the website and click block user also

 and that cannot crash your xbox

best to use IE though

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

delete him from your friend list

set msgs to friends only

you can even do it on the website

 

and file a report it is that simple

it so simple you don't even have to worry about it

 

if you are getting random friend requests and random msgs you are doing it wrong

 

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

all i need is a name change and my account to be properly recovered.. im not going to the fedz over some kid on xbox... its not harrasement its the fact ive been hacked and messed up my account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you feel your account has been compromised then call support for unauthorized access case which can take 2-3 weeks to resolve

 Your account will be locked during this time

You can take care of all this with the step given to you

And take care of all issues in the future

Threatening and foul language and multiple unsolicited msgs is harrassment

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.