Não Consigo renovar minha Live Gold

Pessoal meu problema éo seguinte, minha lvie expirou no dia 26/04 até entao meu cartao de crédito estava sem crédito pois recebo no dia 27/04 nao gosto de me enrolar todo com essa coisas de pagar o minino e talz mais isso nao importa hj meu cartao ja estava liberado para fazer compras novamente intao liguei meu Xbox e na dashboard tinha um banner com a promoção 2 meses de live por 4R$ comum isso acontecer fui comprar e com o mesmo cartao de crédito que sempre comprei ele aparece a seguinte mensagem "Infelizmente há um problema com sua conta.Para corrigir, visiste https://account.live.com ou escolha um método diferente" se alguem poder me ajudar fico mto agradecido

 

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Last updated July 4, 2018 Views 153 Applies to:

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To com esse problema faz 4 dias, vo liga pra microsoft.

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obrigadoooo senhor !!!!

estou com o MESMOO problema e tbm não consigo mais renovar !!

quem puder da uma força ai p/ nos !!!

abs

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Liguem 0800 891 9835 (Telefone do suporte da Live). Teve um cara que teve o mesmo problema de vocês. Provavelmente a Microsoft não está reconhecendo a fatura do cartão como paga, mas para saber ao certo só entrando em contato com eles.

Boa sorte!

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meu primo tambem teve esse problema

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Já cadastrei 3 cartoes diferentes e ate o momento NADA.

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O seu cartão é internacional? Senão der certo tenta comprar um cartão pré-pago.

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Já tentaro com internaiconal, pre pago, nacional, não ta indo o jeito é lotar de reclamação a microsoft...

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Matheus,

ja cadastrei 3 cartoes, todos eles internacional, mandei ate um american express e NADA! continua o mesmo erro, ja to *** com essa live.

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Mittzin te recomendo acessar o ZERO3GAMES ele vende cartão da live, confiavel, vc paga e recebe no email o codigo, não é tao barato quando a promo da live, mais pode compra é confiavel, vc tem cartao, compra 3 mes ou 1 sei la, dividi em 10 vezes, vai pagar poquinho... pode confiar ZERO3GAMES

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Usei um cartao diferente e funfo

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