We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Sorry you're having issues with your console. Sounds like you may be having issues with an update. Did you by chance see if it tried and failed. If so please try to unplug the console and power it back on. If it fails again, try the offline update here.