My Xbox360

Hey Xbox Live Support, I Am Writing This To Ask A Question. So I Brought A New 250GB Xbox360 Slim And I Tried To Make A New Account With The 1 Month Live And It Didn't Give Me Any Live So If You Could Help Me Out Please.

Hope To Hear From You Guys Soon.

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

During the account creation process, say yes when it asks if you want to Join Live. When it gives you the list of gold membership options, choose Upgradte Later and it should give you the free month.

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Yes But It Didn't Thats Why I Posted

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Have you made any other accounts on the console? Was it a brand new console or a used one?

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No Haven't Made Any  Account On The Xbox And I Brought It From A Game Shop

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Was it used from Gamestop? Console's only have the free month available for up to 3 gamertags. If it was used, then it's possible the previous owner already used up the free months.

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No Its Wasn't Opened Everything Packed Write In The Box And It Was Brand New

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Sine: Just to clarify, is your current GT auto assigned to you, or did you choose it?

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Your gamertag, MovingSine61, looks like the kind that is assigned automatically when creating an account on Xbox.com, not on the console: format "AdjectiveNounDigits". You have to create a new account on the console to get the 30 day offer.

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